Privacy Policy:

Last Updated: 26/01/2018

Third-Party Integration

We have prebuilt integration scripts “Tricks” for the third party services. By subscribing to the “Tricks” you accept that Ape-PI will have temporary access to your application data solely for the purpose of this Trick process, analytics and billing.

We will retain certain personally non-identifiable information related to the data, for the purpose of analytics, billing, error handling and improving our services.

We use a third party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information such as credit card numbers. Rather, all such information is provided directly to the third party processor, Stripe, whose use of your personal information is governed by their privacy policy, which may be viewed at https://stripe.com/us/privacy.

Collection of Information

At registration we ask for certain information such as name, email address, Application credentials
such as CW API Member details. We use this information to run Ape-PI and isn’t shared with any other
party outside of the Ape-PI group of products – including Variabills.

By voluntarily providing us with personal data, you are consenting to our use of it in accordance with this
privacy policy. Ape-PI services are held within Microsofts Azure Datacentres based in Australia, we reserve the right to relocate our data to any other Microsoft hosted location.

Our Use of Your Personally Data and Other Information

Ape-PI won’t sell or rent your personal information to a third party. Primarily, we use personal data to run Ape-PI. We may use personal data for marketing purposes, to provide you with tailored information about other services you might be interested in within Ape-PI products range.

If we sell the company, personal data may be included in the transfer.

This policy is only in relation to the information we collect. If you post information in our public and private forums this is public and therefore we cannot control this information and prevent it from being reproduced, shared or copied.

Security

We take many steps to ensure your private information remain safe. Should you become aware of any issues, please raise them with us immediately so we can remedy them.

Terms and Conditions

Fees
Refunds requests are subject to our refund policy. You may purchase or cancel Tricks at any time, but we do not provide prorate refunds.

To cancel your trick application you need to do so via email, or our cancellation form.

Your Use of Ape-PI’s Service
Your account is tied to your email and Member API keys in your application, therefore you cannot link one account to several ConnectWise instances. For multiple instances you will require multiple memberships to Ape-PI.

You can use the service, but that doesn’t mean you can copy, redistribute or repurpose our intellectual property, inclusive of our name, logo, source code etc.

We feature partner testimonials as part of our marketing, website and presentations. We normally contact people to obtain permission before publishing them.

Limitation of Liability

(a) Warranty Disclaimer:

THE SITE AND, SITE CONTENT AND THE SERVICE ARE PROVIDED STRICTLY ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND APE-PI MAKES NO WARRANTY THAT THE SITE, SERVICE OR SITE CONENT ARE COMPLETE, SUITABLE FOR YOUR PURPOSE, OR ACCURATE. ON BEHALF OF ITSELF AND ITS LICENSORS, APE-PI HEREBY EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED, STATUTORY OR OTHER WARRANTIES WITH RESPECT TO THE SITE, SITE CONTENT AND SERVICE, OR THE AVAILABILITY OF THE FOREGOING,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFIRNGEMENT. THE ENTIRE RISK AS TO RESULTS OBTAINED
THROUGH USE OF THE SITE, SERVICE AND/OR THE SITE CONTENT RESTS WITH YOU AND APE-PI MAKES NO REPRESENTATION OR WARRANTY THAT THE AVAILABILITY OF THE SITE AND OR THE SERVICE WILL BE UNINTERRUPTED, OR THAT THE SITE, SERVICE AND/OR THE SITE CONTENT WILL BE ERROR FREE OR THAT ALL ERRORS WILL BE CORRECTED.

(b) Limitation of Liability:

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT APE-PI  SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES ARISING OUT OF OR CONNECTED TO YOUR USE OF, OR INABILITY TO USE, THE SITE, THE SERVICE OR THE SITE CONTENT, INCLUDING, WITHOUT LIMITATION, ANY AND ALL DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL, EXEMPLARY OR STATUTORY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, LOSS OR PROFITS, LOSS OF REVENUE, LOSS OF DATA., LOSS OF GOODWILL OR FOR ANY COST OF COVER OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES), EVEN IF APE-PI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE LEGAL THEORY UNDER WHICH DAMAGES ARE SOUGHT, WHETHER IN BREACH OF CONTRACT OR IN TORT, INCLUDING NEGLIGENCE.

You acknowledge that you have read, understand and agree to APE-PI’s Privacy Policy located above, which is hereby incorporated into and made a part of these Terms of Service by this reference.

Refund Policy

Cancellations need to be be made via [cancellation form] or via email to ian@ape-pi.com 10 business days prior to your billing cycle and we will terminate billing and the applicable services. We don’t offer prorated refunds for part months post termination.