9 years ago ConnectWise revolutionised the way we work as an MSP. It helped build standard practices, assisted with billing, gave a single application for our sales, service and admin team – we love it.

After a few years though, we realised that just having ConnectWise alone didn’t give us any advantage over our competitors anymore – we are all on par with the same solution, we all gain the same efficiencies. However then it hit us – we now also know our competitors weaknesses! So we started building customised solutions to optimise our ConnectWise even more.

That’s where Ape-PI was born. We targeted our most painful aspects of the business with custom solutions – specific to our needs. Things like Agreement Addition management, or Mass Create Opportunities or Time Billing minimum per ticket (not by time entry). All these things helped make us more efficient and aren’t currently available in ConnectWise.

Key benefits from our solutions are: